A complete guide to private and cross-border debt collection. What should a creditor or debtor know about collecting debts in the UK and internationally?

Navigating the complexities of debt collection can be daunting, particularly when dealing with private and cross-border cases. Whether you're a business owner striving to recover overdue invoices from international clients or an individual grappling with unpaid private loans, understanding the intricacies of debt collection is crucial.

This guide summarises the most relevant information in the UK debt collection hub, including the process for collecting overseas debts and the importance of seeking expert legal assistance.

Click on the links below to jump to that section:

Find out the recovering debts overseas process, and what a British national should be aware of.

Discover how Brexit has impacted the debt collection process, and the benefits of instructing an international lawyer.

Find out how long a creditor can pursue an outstanding debt, and what must be considered.

Find out the different debt collection letters, and how a lawyer can help you.

Find out the rights of a debtor, and the different ways the debt can be cancelled.

Read the most common queries on debt collection in the UK.

What is the procedure for collecting overseas debts?

Collecting debts from overseas is a complex task that requires a thorough understanding of international laws, effective strategies, and cultural awareness. There is a standard procedure for overseas debt collection:

  1. Letter Before Action (LBA):Letter Before Action (LBA): This formal letter notifies the debtor of the outstanding debt and the intention to take legal action, within a defined period, if the outstanding invoice is not settled.

  2. Tracing agents: If the debtor is unresponsive or their whereabouts are unknown, employing international tracing agents becomes necessary. These agents specialise in locating debtors and their assets across different countries.

  3. Issue of legal proceedings: Initiating legal proceedings involves preparing and filing a claim form in the appropriate jurisdiction (where the debt occurred). Countries have different legal procedures and requirements for filing a claim, so expert legal advice should be sought.

  4. Enforcement: Enforcement methods vary significantly from jurisdiction to jurisdiction and may include instructing bailiffs, charging orders, third-party debt orders and attachment of earnings.

As the procedure will typically be carried out in the country where the debt originated, it is highly beneficial to seek legal advice. International debt collection lawyers who will determine the best course of action to recover the cross-border debt successfully, ensuring all strategies comply with the law.

Find out more about recovering debts from overseas with our expert guide here.

How has Brexit affected international debt collection?

The Brexit withdrawal agreement has subsequently affected how the UK interacts with other European countries, impacting on international trade, investment opportunities, and foreign debt collection. Prior to January 2020, the UK benefited from a streamlined debt collection procedure within the European Union (EU), such as the Brussels I Regulation and the European Enforcement Order (EEO). However, since leaving the EU, they no longer apply to British creditors, and new procedures must be followed when recovering overseas debts.

Due to the absence of automatic recognition of England and Wales court judgments, British creditors must now navigate the legal systems in each EU member state. This can be a time-consuming procedure, particularly if the creditor is unaware of international debt collection laws.

What is the limitation period for collecting overseas debts?

If you are owed a debt that originated in a different country, it is important to understand the differing laws and customs that may contradict each other. The standard protocol dictates that the debt collection procedure is handled in the country where the debt first occurred. This means abiding by international laws, including the limitation period for claiming an outstanding payment.

Typically, the limitation period for recovering debts ranges from three to ten years, depending on the country. Most EU member states have a general five-year limitation period for claims that do not have specialised time limits.

Typically, the limitation period for recovering debts ranges from three to ten years, depending on the country. Most EU member states have a general five-year limitation period for claims that do not have specialised time limits.

To ensure you claim an outstanding debt within the time frame, seek legal advice from international debt collection lawyers. An experienced lawyer will guide you through the debt collection procedure and ensure that you have the correct information regarding where the claim will be processed.

To request a callback and speak with our debt collection lawyers, contact Giambrone & Partners today for more information.

How to draft debt collection letters

The first step is to ensure that all your communication complies with England and Wales debt collection laws and regulations, including the Financial Conduct Authority (FCA) guidelines and the GDPR for data protection. If you send the debt collection letter overseas, ensure it complies with international laws and regulations. It may also need translating if there is a language barrier.

The tone of the letter should be firm but polite, indicating that while you are prepared to take further steps, you prefer a negotiated resolution. Here are some alternative debt collection letters:

  • First letter

  • Inquiry letter

  • Appeal collection letter

  • Final demand

  • Legal action (LBA)

It is important to seek legal advice from an experienced debt collection lawyer as soon as possible. They will be able to guide you through every stage and suggest the best way to proceed based on their expertise in recovering debts.

For more information, read our guide on different debt collection letters here.

How to halt debt collection

Upon receiving a debt collection letter, the creditor is legally bound to give the debtor a fair chance to repay the debt. There must be clear communication about the amount owed and the deadline for payment. A debtor is protected under the law of England and Wales, specifically under the Consumer Credit Act 1974, which stipulates that a creditor must send you a default notice before they can take any court action.

An outstanding debt payment can be paused if the debtor disputes the claim or contacts the creditor and seeking a debt respite scheme (breathing space scheme).

Find out more about the debtor’s rights and how to stop the debt collection procedure with our guide here.

Giambrone & Partners' team of litigation and dispute resolution lawyers represent both individuals and organisations. Our ADR lawyers have a successful track record of using negotiation skills to settle disputes, avoiding lengthy court proceedings.

Contact Giambrone & Partners today for more information on debt advice, or to request a callback with one of our lawyers.

Frequently asked questions

Cross-border debt collection faces several challenges, including varying laws and regulations, jurisdictional complexities, and differences in language and business culture. It can also be costly and time-consuming.

To help with the process, consider instructing international debt collation lawyers who will act on your behalf in foreign courts.

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